Windmoor Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Windmoor Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Windmoor Healthcare:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Kate Vacarro, Civil Rights Coordinator

If you believe that Windmoor Healthcare has failed to provide these services or discriminated in another
way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Kate Vaccaro, Civil Rights Coordinator
Windmoor Healthcare
11300 US Highway 19 North
Clearwater, FL 33764
Phone: 888-834-2946 or 727-541-2646
Fax: 727-541-4402
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kate Vaccaro, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

We cannot offer diagnosis, counseling, or recommendations online, but an assessment and referral specialist is available 24 hours a day, 7 days a week at 727-541-2646.

In case of a mental health crisis, CALL 988 or seek the nearest emergency room.
For physical health emergencies, CALL 911 or seek the nearest emergency room.

To contact us via email, please fill out a request information form.