It is our goal at Windmoor Healthcare to provide patients with top-quality care while treating them with dignity and respect. Our Assessment and Referral Department makes sure every patient is given individualized treatment to treat his or her medical and psychiatric needs. At times, certain individuals may be seen first due to severe medical need. Please be patient and a staff member will see you as quickly as possible.
Patients are assessed at no charge shortly after arrival to ensure they are medically stable enough to be treated at Windmoor. The results of the assessment determine the level of care we recommend for a patient.
We take vital signs and ask that they provide a urine sample. At that time, we ask patients to remove all items from pockets and give any medications to the nurse. Belongings are placed in a secure area and patients are scanned with a metal detector. This is all done to provide the safest environment for everyone in the assessment area.
Prior to leaving the assessment area, patients’ belongings are thoroughly checked and inventoried by a trained staff member. The nurse also conducts a non-invasive body assessment to ensure patients have no contraband on them, as well as to document the presence of any bruises or other injuries. It is our goal to maintain everyone’s dignity and conduct this examination with the utmost privacy and respect.
Behavioral health services are confidential. We will not share any information you provide to us without your written consent. Under Florida law, we are required to report if you tell us you plan to harm someone or if a child or vulnerable adult is being abused. Please let us know if you have a healthcare proxy, living will, or guardian (someone who makes medical decisions for you).
We offer 24-hour (by appointment) assessments and admissions for patients in crisis. If you anticipate a patient will be coming to our facility, please call ahead to alert the assessment staff.
Assessment and Referral Specialist are available 24 hours a day, 7 days a week to assist you or your loved one. We cannot offer diagnosis, counseling, or recommendations online. To schedule a no-cost assessment or for more information, please call 727-541-2646 or send us a message. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.
To contact us via email, please fill out a request information form.